FAQs
How much is shipping?
We currently offer free shipping on all orders—no minimum required.
How long will it take to receive my order?
Orders typically arrive within 7–12 business days, depending on your location. You’ll receive a confirmation email with tracking details once your order has shipped.
How can I check the status of my order?
You can track your order anytime using the tracking link provided in your shipping confirmation email. If you need additional help, feel free to contact us.
What forms of payment do you accept?
We accept all major payment methods, including:
- Visa
- Mastercard
- American Express
- PayPal
My item arrived damaged. What should I do?
We’re sorry to hear that! Please contact us within 48 hours of receiving your order at trustandafford@gmail.com. Be sure to include photos of the damaged item so we can resolve the issue as quickly as possible.
Do you accept returns?
At this time, we do not accept returns due to limited storage capacity. However, if there is an issue with your order, please reach out—we’re happy to help.